How COVID-19 Virus Affects Us March 15 2020
Like most areas, the COVID-19 virus has affected how we live and work. Our company is taking precautionary steps to minimize the impact of the virus within our community.
We are currently fully operational, but we modified our internal processes. These adjustments are helping us continue serving customers:
- Customer service and art representatives are working remotely from home.
- Our production team is very small, so they remain working at the facility under a strictly sanitized environment. Team members are practicing safe distancing as well.
- Our local office is no longer open to the public, and 100% of our orders originate offsite from our website.
So far, the localized shipping carriers, UPS and USPS, are still running fairly normal and without interruption.
We are taking the pandemic seriously and will do our best to remain open until that makes our staff and community less safe. Thanks for your understanding, and we appreciate your orders as a small business. If anything changes, we will update this post.
Update regarding USPS
Due to the impacts of COVID-19, packages traveling via USPS Priority Mail and USPS First-Class Package Service may take an extra day to be delivered.
USPS is running a little slower than usual due to the political landscape. We witness this new reality each day hoping it will improve. Holidays always impact delivery times.
Update regarding UPS
UPS is not guaranteeing transit times until further notice. If shipping takes longer than expected, the company will not issue a claim.
Holidays always impact delivery times.